About us

Gem Communications provides corporate communications and reputation management services and advice. We have a particular expertise in controversial issues, major incident response and crisis communications.

Our consultants are led by Managing Director, James Herbert (seen far right at a recent meeting with clients in Colombia), who is a former award-winning BBC current affairs journalist, former head of energy giant Shell Group’s media relations and former director of communications for one of the UK National Health Service’s major divisions.

We believe that good communication should be at the heart of every enterprise. And that preparation for a crisis is essential.

We are experienced at PLC board level and at the highest levels of government. We have built relationships with major international and national broadcast and print media as well as working successfully with regional and local media. We have real experience of handling numerous crises and controversial issues as well as managing more routine communication activities.

We operate throughout the UK and overseas.